1. Introduction
This Privacy Policy explains how Clublist collects, uses, processes, and shares your personal information when you use our website and services. We are committed to protecting your privacy and ensuring you have a positive experience on our platform.
This Privacy Policy is an integral part of our Terms and Conditions of Use, and by using Clublist, you consent to the practices described in this document.
2. Information We Collect
A. Information You Provide:
- Account Information: When you register, we collect your name, email address, and password.
- Profile Information: Optional information such as your profile picture, preferences for clubs and music genres.
- Content: Comments, ratings, and reviews that you publish on the platform.
- Transaction Information: When purchasing tickets directly through our platform, we collect payment information, billing details, and purchase history.
B. Automatically Collected Information:
- Usage Information: How you interact with our website, including pages visited, time spent, and features used.
- Device Information: Browser type, operating system, IP address, and device identifiers.
- Location Information: General location based on IP address or more precise location if you allow browser location services.
3. How We Use Your Information
We use your information for the following purposes:
- Providing and improving our services
- Processing your ticket purchases, when you purchase directly through our platform (note that we are not responsible when you purchase through external links)
- Sending communications about events, promotions, and platform updates
- Personalizing content and recommendations
- Analyzing platform usage and user behavior to improve our services
- Moderating user-generated content
- Preventing, detecting, and addressing technical issues, fraud, or other illegal activities
4. Content Moderation
To maintain a respectful and safe environment, we moderate user-generated content such as comments and reviews. This moderation may involve the use of third-party services and tools to help detect and prevent inappropriate content. When you submit content, it may be processed by these systems to ensure compliance with our Terms of Use.
5. Sharing Your Information
We may share your information in the following circumstances:
A. With Event Organizers:
When you purchase tickets directly through our platform (not through external links), we share necessary information (such as name and identification) with the club or event organizer for identification and access control purposes at the event entrance. This information may also be used by them for event analytics.
B. Service Providers:
We work with third-party service providers who help us operate, improve, and protect our platform. These providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
C. Analytics and Improvement:
We use analytics tools to understand how users interact with our platform. These tools collect information about your usage patterns without identifying you personally. This helps us improve our website design, features, and overall user experience.
D. Legal Requirements:
We may disclose your information if required by law, legal process, litigation, and/or requests from public and governmental authorities.
6. Your Choices and Rights
You have several rights regarding your personal information:
- Access and Update: You can access and update your account information through your profile settings.
- Email Communications: You can opt out of marketing emails by using the unsubscribe link in our emails or adjusting your notification preferences.
- Deletion: You can request deletion of your account by contacting us at clublist@clublist.com.br.
- Data Portability: You can request a copy of the data we hold about you.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to provide you with our services and fulfill the purposes described in this Privacy Policy. When we no longer need to use your information, we will securely delete or anonymize it.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us at clublist@clublist.com.br.
10. International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take steps to ensure that your information receives an adequate level of protection in the countries in which we process it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at clublist@clublist.com.br.
Last updated: 04/02/2025
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Support: clublist@clublist.com.br